Please review this Agreement as use of our services constitutes your acceptance of these terms and conditions. By ordering our services by telephone, e-mail, in person or our website the Client agrees to be bound by these terms and conditions.
In relation to the proposal or quote (the “Proposal”) for cleaning services (the Service”) given to the Client by Activeofficecleaning (both the Client and the service provider are referred to as the “Parties”), the Client accepts the Proposal and the following terms and conditions (the “Agreement”). Activeofficecleaning to provide residential and commercial cleaning services (the “Service”) at an address specified by the Customer (the “Premises”).
Activeofficecleaning will not be liable for any delay in performing, or any failure to perform any obligation under this Agreement due to any cause beyond its reasonable control including, but without being limited to, any of the following: the services of Activeofficecleaning staff member no longer being available for any reason;
strikes, lock-outs or other industrial action;
sabotage, terrorism, civil commotion, riot, political riot or disturbance, invasion, war, threat or preparation for war;
fire, explosion, storm, flood, epidemic or natural physical disaster;
impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
and any act of any state or Government or other authority having jurisdiction over either Party.
In circumstances where the Client is entitled to recover damages from Activeofficecleaning (including fundamental breach, negligence, misrepresentation, or other contractual or delictual claim), Activeofficecleaning is liable for no more than the amount of actual, direct damages up to the total of the amounts paid by the Client under this Agreement.
Neither Party may bind the other in any way. Neither Party may assign or cede any benefit, obligation or interest it may have in the contact to any other person without the prior written consent of the other Party.
Neither Party is regarded as having waived, or is precluded in any way from exercising any right under or arising out of this Agreement by reason of such Party having at any time granted any extension of time for, or having shown any indulgency to, the other Party with reference to any performance of any obligation under this Agreement, or having failed to enforce, or delayed in enforcing any right of action against the other Party.
In the event of any clause of this Agreement or any part thereof being found to be invalid for any reason whatsoever, such clause or part thereof will be severable from the remainder of this Agreement and will not affect the validity of such remainder. Neither Party grants the other the right to use its trademarks, trade names, logos or other such designations in any promotion or publication without prior written consent.
Once signed, any reproduction of this Agreement or part thereof made by reliable means (for example, photocopy, facsimile or electronic copy) is considered an original.
The Client acknowledges that any information provided by the Client may be used by Activeofficecleaning for the purpose of providing the Service. Activeofficecleaning agrees not to share any information provided by the Client with any third party not directly involved in the provision of the Service (unless required to do so by law).
The Client agrees to Activeofficecleaning communicating with them electronically and/or via other means in order to provide the Service or for reasons related to the provision of the Service.
Activeofficecleaning will take all reasonable precautions to protect personal information provided by the Client from loss, misuse, unauthorized access or disclosure, alteration or destruction.
This web site contains links to other sites that are not owned or controlled by Activeofficecleaning. Please be aware that we, Activeofficecleaning, are not in any way responsible for the content, security, or privacy policies of these external web sites. In the event Activeofficecleaning goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email, prominent notice on our Web site for 14 days of any such change in ownership or control of your personal information.
The Client represents and warrants that: it will provide a safe working environment at the Premises for the Cleaners to perform the Service;
the Cleaner will have unencumbered and unobstructed access to those areas of the Premises requiring the Service;
it will provide the Cleaners with access to all services and utilities (including hot and cold water, electricity, and rubbish bins) as required by the Cleaners to provide the Service;
it will provide all usual and necessary cleaning equipment and materials required by the Cleaners to provide the Service, unless the Client has chosen to use the cleaning equipment and materials that belongs to Activeofficecleaning.
all Activeofficecleaning’s cleaning equipment and materials remain the property of Activeofficecleaning.
all cleaning equipment and materials provided by the Client are safe, have not been tampered with and are in full working order;
it will advise Activeofficecleaning prior to the commencement of the Service of any hazards, slippery surfaces, risks or dangers, ingrained dirt, grease or grime at the Premises;
it is authorized to use the Premises and obtain the provision of Service;
if the Client requires the Cleaners to clean behind or under any heavy items (eg. a fridge, bookshelf, or other furniture), it will move those items prior to the commencement of the Service; and it will secure or remove any fragile, delicate, breakable or valuable items, including cash, jewelry, works of art, antiques, or items of sentimental value prior to the commencement of the Service.
If an Cleaner fails to attend the Premises within 1 hour of the Service Time and does not provide the requested Service, Activeofficecleaning will provide the Client with either: